FAQ

Hello Friend,
We imagine you have questions while you were browsing on our website. Do not worry, in this page you will find our most frequently asked questions to help you out. If you still have questions, feel free to send us an email to hello@herbalandhonor.com .

 

1. How are your soaps made?

We make all of our soaps using the cold process technic and in small batches using 100% natural ingredients. You can learn more about our the ingredients here.

2. What is your processing time?

After you order, we process your order within 2-5 business days. However, some soaps might be offered as "Pre-Order". In those cases, the process/shipping time will be displayed in the product description. To learn more about our shipping policy, click here.

3. Will your products help my skin/health/mental problem?

The truth is the FDA prohibits bath and body companies from making health-related claims about beauty products. We are NOT medical or healthcare professionals and do NOT claim that the use of our products may have a positive effect on pre-existing physical and/or mental health conditions. Since we use and believe in the medicinal benefits of herbs and essential oils, we hear from our customers how our products have helped them. All the information in our listings pertains to the properties of specific ingredients used in the product.

4. What is the cure time for your soaps?

Technically our soaps are safe to use after 48h. However, our recipe takes 28 days to fully cure. Waiting fully the curing time allows a harder and long-lasting bars.

5. What is the pH of your soaps?

Each bath is tested after 48h and again after 4 weeks. We found our soaps to be in a range between 8 to 8.4 in the pH scale.

6. Are your packages home compostable/recyclable?

Our packages are 100% recyclable. For home compostable, we recommend to remove the labels before put in a compost bin. Our labels are printed using normal laser printer. However, we are looking for more sustainable inks/options. 

7. Which carrier will be the "Free Shipping" ship?

For all Free Shipping orders we use economic rates/shipment (either USPS or UPS).

8. Do you accept returns?

We love so much what we do and how we do, but we understand you might have some issues or didn't love your order as you were hoping. If you have any issue or are not happy with your products, please send an email to hello@herbalandhonor.com with your order number and we will take care of you. 

Marcella always believed that there was a deep connection between the things we put in our body and the way we feel. For example, sometimes we use a product and our skin feels worse than before. We eat something and feel an upset stomach. We read an article (or watch the news), and feel stressed before even realizing it.
In January 2022, she and her husband began to develop allergic reactions with “factory-made” soaps. Marcella started wondering what was going on because she hadn’t changed the brand. After some reading and investigation, she realized that she could not control what those factories were using in their products. She also had no idea what all the ingredients were or even if they were necessary. 

In the beginning of June, 2022, Marcella started to develop some itchy red spots on her face, and, as a woman, it affected her self-esteem. Make-up was not hiding it- just making it worse. She started to make her own soaps and gave them to family and friends. After a few months of making cold process soaps, she began to receive good feedback from her family and friends regarding their skin and how enjoyable it was after they showered. Their allergic reactions stopped and they encouraged her to sell her products to more people.

One day, during her quiet time, she asked the Lord to show her how she could help others with her passion. During prayer one morning, this verse came to her, “Honor her for all that her hands have done,” (NIV). She thought she could use her hands (craft talents) combined with God's creation (the nature). 

Proverbs 31-31 Herbal and Honor Holistic Care

Helping Other with Your Gifts

"During prayer one morning, this verse came to me, “Honor her for all that her hands have done,” (Proverbs 31:31 NIV). I believed I could glorify God using my hands (craft talents) combined with God's creation (the nature) to help other sisters in Christ in their Holistic Journey." - Marcella Gastrich

In January 2023, she stepped out in faith for what she believed to be her calling. She opened Herbal and Honor to serve and help other fellow Christian women honor God through buying products for their holistic journey.

We hope and pray you will partner with us on your holistic journey as you walk the Christian life, free of all that hinders you.

Start Honoring Your Choices Now

Meet Our Founder

Passion and Creativity

Marcella Gastrich is the face and hands behind Herbal & Honor. She moved to the United States from Brazil back in January of 2013. She accepted Christ as her Savior while she was still in Brazil, but only after moving to Maryland in June of 2014, she got baptized as a new re-born Christian. 

Her “calling” started from a young age. Her mom always noticed her excitement and talent with crafts. So at age 4, her mom signed Marcella up for her first craft class.  From that day on, everything was about creating things.

Marcella adventured with soaps and candles while in her teens, selling to family and friends. 

At age 24, she got her degree in Architecture and Master Interior Design. Her career brought national and international recognition among her peers. 

However, Marcella always wanted to embrace her God given gifts of having  a family and a small handmade business.

God, Family, and America

Today, Marcella, a proud wife and American citizen, lives with her family (Kevin, Phoebe, Sawyer - the dogs, and their 11 chickens) in a “small-little-farm” in Maryland and has made living a holistic life and studying aromatherapy her mission.